How can we help?
Find answers to common questions, explore product guides, or reach out to our team for direct support.
ProposalForge
AI-powered proposal generation
View FAQSiteAuditPro
Website auditing and monitoring
View FAQShipKit
SaaS starter kits and boilerplates
View FAQDocParseAPI
Document parsing and extraction
View FAQGeneral Questions
How does billing work?
We use Stripe for secure payment processing. Most products offer monthly and annual billing. You can upgrade, downgrade, or cancel anytime from your dashboard.
How do I manage my account?
Sign in and navigate to your Dashboard to manage proposals, audits, API keys, and account settings. You can change your password from the dashboard settings page.
What is your support response time?
We typically respond to support inquiries within 24 hours during business days. Enterprise customers receive priority support with faster response times.
How is my data protected?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We never sell your data or use it to train AI models. Our infrastructure is SOC 2 compliant.
Can I use the API from any language?
Yes, our REST APIs work with any language that can make HTTP requests. We provide curl examples and our endpoints accept standard JSON. API keys are managed from your dashboard.